Articles

AI has garnered a lot of attention in Australia and globally over the last years as businesses increasingly explore the potential to anchor their operational strategies in artificial intelligence. While big tech companies including Microsoft has stated that generative AI could add $40 billion to their top line and the generative AI market could drive an almost $7 trillion increase in global GDP, the big news is that  75% of companies expect to adopt AI technologies over the next five years and according to Deloitte, there will be seven times as much invested annually in AI by Australian businesses in 2020 compared to today.

The Robodebt Royal Commission, conducted in the wake of Australia's controversial automated debt recovery system, unveiled a troubling saga of governmental overreach and systemic failures. Like other public sector information and records management professionals, Alyssa Blackburn keenly followed the lengthy proceedings of the Commission and what it exposed in terms of inadequate practices. Alyssa, who has worked in senior roles in state and federal government agencies, is currently Director, Information Management at AvePoint. She spoke with IDM publisher and editor, Bill Dawes.

Every day, businesses generate more and more data – in fact, IDC predicts the data sphere will more than double in size between 2022 and 2026. Executives believe having a high level of data quality is essential to their success, but 75% of them don’t trust their data. Two-thirds of organizations rate themselves below average in managing information lifecycle and applying governance and compliance, according to the Association for Intelligent Information Management (AIIM).

In a recent Gartner, Inc. poll of more than 1,400 executive leaders, 45% reported that they are in piloting mode with generative AI, and another 10% have put generative AI solutions into production. This is a significant increase from a Gartner poll conducted in March and April 2023, in which only 15% of respondents were piloting generative AI and 4% were in production.

In Oceania, higher levels of understaffing (65 percent); somewhat or significantly underfunded cybersecurity budgets (61 percent); and lower confidence in their organisation’s ability to detect and respond to cyber threats (only 36 percent are completely or very confident), have been revealed in ISACA’s annual research report, State of Cybersecurity 2023, Global Update on Workforce Efforts, Resources and Cyberoperations.

Pages