The Asia Pacific (excluding Japan) business process outsourcing (BPO) market is forecast to reach US$9.5 billion in 2016, up from $5.9 billion in 2011, according to Gartner, Inc. In 2012, BPO in Asia Pacific is on pace to total $6.45 billion.
Sydney technology group Dataline is looking to broaden mid-market adoption of SaaS-based Purchase to Pay (P2P) solutions in Australia, New Zealand and the Asia-Pacific region – in partnership with US-based technology company Verian Technologies.
Ricoh Australia has acquired the IT services business of IMC Communications whose customers include some of Australia’s largest companies including Network Ten, Bankwest, SBS, Lloyds International and Amalgamated Holdings.
The agency which provides IT services to the Victorian government has been let off the hook from an FOI request from the Age newspaper, with the Victorian Civil and Administrative Tribunal (VCAT) deciding the expensive and time-consuming job of restoring email and calendars from backup tapes was too onerous.