Articles

Unlocking the Power of Generative AI with Organizational Knowledge

The emergence of Large Language Models (LLMs) and Generative AI marks a significant leap in technology, promising to deliver transformational automation and innovation across diverse industries and use cases. Having said that, as everyone races to develop next generation AI applications, they are just as quickly coming up against new challenges and hurdles.

What AI should be doing with documents

In the 1990s, optical character recognition (OCR) got a lot of attention, enabling search engines to work on scanned documents, providing near-instant access to relevant content without laborious manual indexing.

ZircoDATA responds to ransomware attack

Business Process Outsourcer (BPO) ZircoDATA has been targeted in a ransomware attack by a criminal organisation which has published details of 395GB of data that has been allegedly compromised, including Australian ImmiCard numbers.

SafeWork NSW Audit Highlights Legacy Headache

The perils of legacy technology for government are well known, but in the case of SafeWork NSW they could ultimately lead to a referral to the NSW Independent Commission Against Corruption (ICAC), the state’s corruption watchdog.

The Difference Between Document Capture and IDP - and Why It Matters

Every industry and area of technology has its own jargon - the words, phrases, and abbreviations that are largely meaningless to outsiders but common to the people within each sector. In our industry, the difference between two terms often requires clarification: document capture, and intelligent document processing, or IDP. These terms are related, but quite different in their scope.

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