Citizens and customers of Townsville City Council (TCC)are to enjoy better quality and quicker response times to their questions through a deal signed between TCC and IMC Communications to implement livepro, a cloud-based knowledge management solution.
Martyn Christian, Chief Marketing Officer, Kofax was in Sydney last week to talk to IIDM Editor Bill Dawes about the 2011 AIIM survey entitled “Capturing Data to Multiple Business Processes - what’s holding you back?”
One of Australia’s leading grains commodity managers, the Emerald Group, has transformed the way it communicates with its customers via an outsourced document generation and content management solution from Computershare Communication Services.
Freightways Limited has agreed to purchase Iron Mountain New Zealand Limited (IMNZ), which will be merged operationally with its subsidiary, Online Security Services Limited (OSS).