Industry Insider

  • Six eDiscovery search tips (for those without the help of ChatGPT)

    With all the recent focus on ChatGPT, there is great anticipation over the bold progress expected with its application across the legal industry, particularly when it comes to eDiscovery search. This milestone makes me recall when Apple’s Siri app was launched for the first time in October of 2011 – it, too, offered some significant efficiency gains ahead of its time. To this day, its application also gives the most unexpected and sometimes humorous results when used.

  • Helia Transforms Internal Operations with low-code

    Helia (formerly Genworth),  one of Australia’s leading Lenders Mortgage Insurance (LMI) providers for the residential market, has been recognised for its innovation in using the Appian Platform across multiple departments to automate processes and transform operations into an interconnected workplace. Using Appian, Helia automated its claims management workflows and reduced the processing time from two days to less than 10 minutes, dramatically improving their lender customer experience.

  • Digital Trust - Major Gaps Threaten Business Operations and Reputations

    ISACA has released results from its 2023 annual survey on digital trust, which reveals a significant gap between the importance of digital trust and the organisational changes being implemented to realise this. Only 29 percent of respondents in Australia and New Zealand (ANZ) plan to increase budgets in the next year to achieve digital trust and only 13 percent have a dedicated digital trust role.

  • What is enterprise application integration?

    Did you know that the volume of enterprise content is expected to increase by 4.5x over the next two years? If you’re facing information management challenges such as siloed data, content sprawl, disjointed workflows and multiple disparate systems, strong and reliable integrations can help!

  • Ideagen acquires OnePlace Solutions

    UK multinational Ideagen has acquired Australia’s OnePlace Solutions, a developer of solutions to simplify document and records management in Microsoft 365.

  • 5 reasons to explore data governance automation opportunities

    Data governance is becoming an increasingly critical aspect of modern businesses as organisations rely more and more on data to drive decision-making and create value. Master data governance automation presents a significant opportunity for organisations to achieve these objectives by automating routine data management tasks and improving data visibility, accessibility, and quality.