Industry Insider

  • Can ChatGPT and other large language models streamline records management?

    In the few months since OpenAI’s ChatGPT language model has roused public attention, there has been enormous interest and speculation about what they can do and how valuable they might become. In the records domain, where practitioners have long been overwhelmed by the exponentially growing volumes of born-digital data that they are expected to manage, these large language models (LLMs) could become a real game changer.  

  • Paymerang acquires KwikTag and Sypht

    US accounts payable automation specialist Paymerang, LLC , has announced the asset acquisition of KwikTag, an invoice automation provider for Microsoft Dynamics ERP systems, and the share acquisition of Sypht, an Australia-based AI data platform. The acquisition was completed on April 3, 2023.

  • iCognition launches new Content Services Platform

    iCognition has announced the launch of Ingress, its next-generation Content Services Platform designed to transform the way organisations manage and secure content, records and other information. Ingress integrates search, records and information management, security and compliance across multiple repositories including Teams, SharePoint, Exchange, OneDrive and OpenText.

  • AIIM 2023 State of Intelligent Information Management

    Information systems sprawl is growing, according the annual gobal industry survey undertaken by The Association for Intelligent Information Management (AIIM) in January February 2023 and focused on the intersection of people, processes, and information.

  • Privacy in the hybrid work era

    ​The rise in remote and hybrid working has caused distress, as 77% of Australians are more worried about their personal data now that organisations operate distributed work models. On top of this, 49% of Australians said they’d no longer use or buy from a company they were previously loyal to if it failed to protect or leaked their personal data. IDM asked George Harb, Vice President, ANZ at OpenText, what organisations should be doing to protect data and establish cyber resilience.

  • Why managing ECM user activity with context matters 

    Enterprise content management (ECM) applications power business-critical document digital processes.  Organizations can have thousands of users accessing repositories daily to view their most valuable secured digital assets. And with user activity comes endless amounts of doc transactions. Given this context, it’s important to understand what users are doing with the repository content when they use it, and how they use it. 

  • Latitude leak reveals personal financial data

    Latitude Financial has revealed its recent data breach included much more than individual drivers’ licences and passports for those who have applied for or received credit from the organisation in Australia and New Zealand. It included personal financial data and employment history provided on loan applications.

  • 2023 State of the Records & Information Management Industry Survey

    Global information management services provider, Access, has released the findings from its annual State of the Records & Information Management (RIM) Industry Report, which revealed what professionals in the space are challenged by and most interested in learning about and investing in over the next 12 months.