When discussing intelligent automation with our customers, one key challenge that rises to the top of the conversation is how the data trapped in their documents is the lifeline to many of their processes. They lack the ability to automatically identify the documents, extract the data, and connect it to their employees and processes, and they’re feeling the pain both in back-office operations and on the customer experience.

China’s Personal Information Protection Law (PIPL) recently went into effect, with potential consequences for enterprises around the world. A new complimentary white paper from ISACA, Insights Into China’s Personal Information Protection Law, explains the key concepts of this new law, provides in-depth information on processing requirements, and explores the complex topic of cross-border data transfer protocols under the PIPL.