Nuance and Samsung partner on document imaging

Nuance Communications Australia has announced an extension to the strategic partnership with Samsung Electronics to provide Nuance document imaging solutions. Specifically the expansion includes rights for Samsung to sell and distribute Nuance AutoStore, Equitrac Office/Express and SafeCom. In addition, Nuance will provide service and support to qualifying customers.

Today Nuance powers the voice experiences across a variety of Samsung devices and consumer electronics, including Samsung's Smart TV and the S-Voice virtual assistant shipping across a range of Samsung's Galaxy smartphones, tablets and smart watches.

“Nuance and Samsung will work together over the next few years to deliver solutions that enable organisations to gain control of their print, capture and workflow environments,” Michael Rich, executive vice president and general manager, Nuance Document Imaging. “Together, we will push into new vertical markets, address security and compliance mandates, and embrace mobile workflows – all while providing enhanced service, support and training to our customers.”

Nuance solutions, available immediately to Samsung’s dealer network, include:

  • AutoStore is best suited for business processes capture workflows where participants submit documents and data into a predefined workflow. AutoStore provides a unique experience designed with a responsive and intuitive interface for speed in capturing critical document information with as little interaction as possible using real-time connections to business systems for rapid and error free processing.
  • Equitrac Office gives businesses the flexibility to let users print what they need and when they need it, while reducing the costs and complexities of deploying a print infrastructure. It is the most intelligent way to print – reducing costs, making printing secure and increasing user satisfaction. With Hybrid Print Control™, Equitrac Office delivers organisational versatility and control, and reduces IT complexities by removing dependencies on print servers, print drivers and complex print fleets—all while managing every printed page in an organisation. As user requirements for printing change and IT infrastructure evolves, Equitrac Office lets you easily adapt to these changes with a unique choice of how to deploy printing – using print servers, direct IP printing or a hybrid model that includes both. This allows you to tailor your print environment according to the specific needs of your users and business.
  • Equitrac  Express gives IT administrators the flexibility to let students, faculty and staff print what they need and when they need it, wherever they are located. At the same time, it helps to reduce total print output and costs, accurately allocate print costs, implement print quotas, and enable guest printing through pay-for-print.
  • Nuance SafeCom solutions manage and optimise printing services and work with nearly all types of printers, copiers and multi-function devices.
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