DICOM Links Up Information

DICOM Links Up Information

December 6, 2006: DICOM Group has unveiled its latest initiative to link information capture and exchange with key business processes.

It’s a move that originated with the release of Kofax Document Scan Server earlier this year. Embodied in the new Kofax Intelligent Capture and Exchange Suite, the release will allow organisations to link various paper based and electronic places of information such as invoice processing, loan origination, account openings and contract life cycle management.

DICOM says the Kofax Intelligent Capture and Exchange Suite is aimed at removing the potential for failure and significant delays found between the time a document enters an organisation and the time at which such information is used in business process.

The strategy unveiled is designed specifically to shift captured information from a centralised back-office process to make it readily available for everyday front-office activity. The strategy works to encompass intelligent capture and exchange of information from within business processes.

It’s an initiative that DICOM says comes directly in response to some of the common problems faced by customers in their business processes. “We saw the need to enable intelligent process automation, where electronic and paper-based information is automatically captured, extracted, and exchanged within a business process,” says Rob Klatell, CIO of DICOM Group. “We responded with a solution that enables organisations to operate faster, improve customer satisfaction, and more efficiently meet regulatory compliance requirements.”

Common customer challenges included the need to more easily integrate paper and electronic information where it enters an organisation, alongside the desire to have basic tool working within existing corporate applications.

DICOM says knowledge workers need to move away from managing document input devices to focusing on the business process they manage.

On top of DICOM’s latest release, the vendor has also developed the Kofax Document Scan Server for AppExchange, a thin-client application for salesforce.com. The product allows customers to personally scan documents directly into the online service.

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