Document management at the click of a button

Document management at the click of a button

By Rodney Appleyard

Sep 15, 2005: Interwoven believes that the relationship between its Enterprise Content Management solution and Microsoft's SharePoint products and technologies and future strategies between both companies will eventually help organisations around the world to manage their records much more efficiently.

In addition, Interwoven plans to launch its records management tool, which the organisations believes will be the final piece in the puzzle to provide customers with a fully comprehensible document management, records management and email management solution, all contained from a Microsoft Outlook or Lotus Notes front end.

Chris Lynch, the managing director of Interwoven, said that Microsoft and Interwoven have worked closely together to develop this technology, which involves Interwoven's WorkSite solution, combined with SharePoint.

"Although users have to pay for this extra service, they will not realise they are using two different systems as they sort their documents in Outlook with the use of Interwoven technology. All this functionality can be activated by a click of a button.

"It gives users a workplace where they can share documents within a controlled environment. It also gives them the ability to share documents outside their firewall, within a controlled environment. By leveraging off the old client matter technology and work places that we have put within our legal system, we have taken this into a commercial world and looked at ways that we can take that matter centric methodology into the commercial market."

Lynch believes that the reputation that document management has is that it is actually difficult to install and quite expensive.

"From that stand point I guess we have a very cost effective solution, that can be installed in a matter of weeks instead of months. The other thing we have done exceptionally well is by enabling our partners to then develop vertical solutions around the file treated mapped to the business processes of the organisation.

"Within a day we can completely map out a file plan, complete with all of the meta data tags that are really going to enhance how a user is going to input information, be it a document, email and share it with their colleagues or that work space from an external perspective."

Lynch said that the main driver will be compliance and people need to be more responsible with how they manage their documents, internally and externally. He believes that having the tools involved in the email system and the day-to-day work place is going to be key to any successful document management project moving forward.

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