How the west was won by Objective
How the west was won by Objective
Sep 26, 2005: The Department of Consumer and Employment Protection (DOCEP) of Western Australia has selected Objective to provide an enterprise-wide electronic document and records management solution (EDRMS) to be used by 900 people across multiple agencies.
It is the second major win for the company in as many weeks, having also been chosen by the Corruption and Crime Commission of Western Australia to help the newly formed agency control a wide range of information, such as interview transcripts, video and audio media, and exhibits of evidence.
DOCEP monitors and regulates employment and trading environments to protect workers and consumers through its five operational divisions – Consumer Protection, Labour Relations, WorkSafe, Energy Safety and Resource Safety.
Working with a plethora of document types across all five divisions, DOCEP needed a solution that would support a standardised approach to information management. Objective’s enterprise-wide solution will benefit 900 people including policy officers, occupational health and safety officers, education groups and customer service staff.
The Department came into being via the amalgamation of three WA government agencies in July 2001 and inherited incompatible and disparate legacy systems that were unable to meet the strategic needs and complexity of the department. Objective will replace existing systems creating a single corporate store of information and a single point of access for all users to support DOCEP’s diverse business practices.
Objective will enable DOCEP to provide services online and make the biggest impact in areas with incoming forms, for example: Business Names, REVS, and licensing areas such as; travel agents, real estate agents, finance brokers and others. Forms will be scanned and cued in readiness for processing, cutting out physical delivery and giving better process times.
Objective will build a bridge between paper files, incoming documents and business information making a more meaningful connection between unstructured and highly structured information, which will enable information to be more effectively utilised enterprise-wide.
Tony Walls, CEO, Objective Corporation said: “Objective’s ability to provide an intuitive user experience and proven track-record of successful multi-agency implementations was viewed favourably by the department’s evaluation panel."
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