Expectations rise over backup services

Expectations rise over backup services

By Rodney Appleyard

Apr 27, 2005: Veritas believes that customers expect much more from backup services than ever before, because of the ability of programmes to automatically archive data and the need for documents to be easily retrievable for compliance purposes.

Simon Elisha, the strategic technical architect for Veritas software in Australia & New Zealand, said that after being stagnant for a while, the backup software market has jumped forward dramatically over the last 18 months.

"People are now trusting disk-based backup more than ever before to deliver high quality services. Organisations are also looking to move away from manual processes, that can be so time consuming, in comparison to automated processes, which can be programmed to backup data at any time, whilst avoiding duplication.

"And finally, the demand for compliance means that backup services need to be quick and transparent so that information can be found instantly when needed. This is why we are releasing new backup services to meet all of these modern demands. But we also ensure that the new technology can still backup data to tape, for long archiving purposes."

Veritas NetBackup 6.0 and Enterprise Vault 6.0 have both been released this week with these current demands in mind. Veritas NetBackup 6.0 aims to provide administrators with a central web-based management and reporting portal into their IT environments through the NetBackup Operations Manager.

According to Veritas, it centralises and graphically presents all monitoring, alerting, reporting and troubleshooting functionality. In addition, administrators can gather information in real team about the success rate of recoveries, what systems are at risk of failing to backup properly, trends in storage use, and details about specific alerts and errors.

As for Enterprise Vault 6.0, it can now manage information created on more than 90 percent of the world's messaging systems, with the introduction of support for Lotus Domino/Notes. Its purpose is to enable organisations to archive and manage email data, instant messages, Microsoft SharePoint documents, and Microsoft Windows and Network Appliance file systems.

Veritas claims it provides a secure, tamper-proof central repository for these business records, helping companies to comply with all electronic records retention regulations.

Meanwhile, senior staff at Veritas have also defended the company this week, despite Symantec's shares falling more than 40 percent on Wall Street since the acquisition in December.

Industry critics believe that Veritas is better on its own, but staff at Veritas believe there is a very bright future ahead for the current Symantec and Veritas conglomerate.

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