Building enterprise links to Salesforce Chatter
Information Builders has introduced a new version of its iWay enterprise information management (EIM) software with full support for Salesforce Chatter, the real-time enterprise collaboration and social media platform.
Rob Mills, VP Sales, Asia Pacific, iWay Software, says that in recent years Australia has experienced an explosion in the use of social networking and real-time collaboration technologies such as Facebook and Twitter, and this extends deep into the business sphere as well.
"Now enterprise users are looking for ways to tap these type of platforms to interact not just with one another, but with applications, systems, transactions and data as well, giving rise to solutions like Salesforce.com Chatter,”says Mills.
“With this new functionality of iWay CEP Enable, we're extending the benefits of this collaboration to users' entire enterprise applications, significantly enriching the value of Salesforce.com Chatter."
Salesforce Chatter enables instant communication and information sharing within the enterprise. Although the service supports salesforce.com and related native applications, all other systems traditionally were unable to participate in the Chatter framework. The latest iWay platform makes this participation possible by extending the benefits of Chatter to every system throughout the enterprise, regardless of source or location.
With this integration, users can interactively collaborate with systems such as SAP, Oracle E-Business Suite, PeopleSoft, JD Edwards, and more in an environment that looks and behaves like a native Chatter interaction.