Despite its currency woes, Asia Pacific remains the fastest growing market for leading IT systems vendors such as HP.

This issue looks at the integration of image databases and EDM solutions with new call centre technologies.

Letter to the editor and information from Peter Heit, Intergraph Corporation.

Letter to the editor and information from Peter Heit, Intergraph Corporation

Comments from NSW Registry of Births, Deaths and Marriages and Intercept Information Solutions re the former's tender for an imaging contract.

Letter from Trevor Stacey,Registrar, NSW Registry of Births, Deaths & Marriages, re an IDM article on the organisation's tender for an imaging contract.

When disaster struck Bankstown City Council in the form of a fire in the council chambers, a wonderful document management opportunity rose from the ashes.

Key achievements in Bankstown City Council's IT systems upgrade

The historically separate worlds of records and document management are merging at an ever increasing pace.

As the price-performance ratio of computing systems improves, applications for sophisticated information management are coming within the reach of the small to medium enterprise.