It is one thing to deliver good service inside a restaurant, but the overall reputation of the establishment could still suffer if email requests for bookings are not answered quickly, or worse, are completely ignored. Rodney Appleyard rep...
IT gets quite a rough ride these days. In recent years, the failure and difficulties of rolling out major information systems in organisations have all received a great deal of attention in the media. Meanwhile critics, such as Nicholas Ca...
Towards the end of last year, Microsoft, Cisco and Dimension Data embarked on a tour of Australia, the purpose of which was to impart advice as to how to create and maintain a secure enterprise IT infrastructure.
There are an abundance of Australian companies that have made their presence felt on the global stage. Here, Stuart Finlayson and Austrade's (Australian Trade Commission) Karla Davis profile three local technology developers that have done...
At the end of last year, the ANZ chapter of the Storage Networking Industry Association (SNIA ANZ) turned one year old. IDM caught up with chairman Mark Heers to get his thoughts on how the association fared in its maiden year, as well as ...
Opera Software has released a test version of its next web browser for Windows in a move which could attract users from Microsoft, following another year of constant security concerns for the dominant browser.
Oracle thought all of its arguing with PeopleSoft was finished just in time for Christmas, until it uncovered another problem which has been going on for a while behind the scenes within the organisation.
