Many technological advancements in the past 100 years have changed the way businesses operate, but perhaps none will have a greater impact than Artificial Intelligence. The past few years have seen new wave of innovations brought about by Artificial Intelligence (AI) that automates business processes and improves efficiencies across enterprises. A recent research by PwC reveals that Artificial intelligence (AI) will contribute as much as $15.7 trillion to the global economy by 2030. That enormous value creation comes from productivity gains resulting from automating business processes and augmenting the existing labor force, as well as increased demand for higher quality and more personalized AI-based products.

If you’re like me, you’ve no doubt received hundreds of emails in recent weeks from organisations around the world wanting to update you on their privacy policies. They were all rushing to meet a deadline of Friday 25 May. While for most people they were just more emails for the trash, there was, nonetheless, an important reason behind them.

As a way of capturing, managing, storing and delivering content and documents, an enterprise content management system (ECM) can be worth its weight in organisational gold. Traditionally, document and content management was done using an on-premise ECM, but the emergence of cloud technologies expands the ECM offering to cloud or hybrid, combining the best of both worlds. You now have to choose a suitable ECM and one of two deployment options.