Enterprise Content Management

With cyber threats on the rise putting businesses and industries at risk, it is more important than ever that organisations protect their information and that of their customers. It is no surprise, then, that the International Standards Organisation (ISO)’s standard for information security, ISO/IEC 27001, has become so widely used. A new standard just published will take that a step further, helping to apply the requirements of this flagship standard to specific sectors.

The Australian Bureau of Statistics (ABS) says that the 2016 online census form was subject to “four Denial of Service attacks,” which prompted the ABS to shut down its Census website as a security precaution on Tuesday night.

A major rewrite of the software management platform for Fuji-Xerox MFDs and Printers  as well as third party devices MFPs and scanners  introduces the new ability to scan directly to a broad range of content management systems such as Google Drive, DocuShare, SharePoint, TRIM and Objective.

Digital transformation has been a buzzword for quite some time, and it’s easy to see why. It’s hard to empower revenue streams, reinvent customer experience, or launch breakthrough products and services when companies are hampered by paper-bound processes. It doesn’t matter whether those processes connect customer-facing engagements or internal support functions: One delay, one error, one missed step drives down quality. Even worse, it can cost you a customer forever and negatively impact revenue.

Vital, the Singapore Government's centre for shared services, has appointed OpenText - through a public tender process - to digitise its back-office corporate services, comprising over two million records per year for over 100 Government agencies. 

New Zealand’s Xendle has announced its launch of a new content management platform that aims to provide a single content repository for any business activity.

Ephesoft Inc. has been awarded a patent for the application of analytics to structured, semi-structured and unstructured documents.

As customer demand for access to corporate information grows, organisations are continually looking for new solutions to cater for this need.  How to share information from TRIM with external parties easily and securely is a common problem, with some organisations resorting to inefficient and costly solutions for transporting documents.  

Fuji Xerox Australia has launched the latest version of its document management software solution, DocuShare 7. This version offers a new range of solutions for small to medium size businesses as well as large enterprises looking to reduce the costs, labour and risks associated with document storage.

UXC Eclipse, a CSC company, says it has as successfully implemented a comprehensive, cloud-based IT solution that is transforming operations and improving customer interactions for Beyond Bank, one of Australia’s largest customer-owned banks.

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