Privacy Policy

Last Updated: [2/12/25]

1. Introduction

Information & Data Manager (IDM) ("we," "us," or "our"), a publication of Transmit Media Pty. Ltd., is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://idm.net.au), subscribe to our magazine or newsletter, or otherwise engage with our services.

We are bound by the *Privacy Act 1988* (Cth) and the Australian Privacy Principles (APPs), which govern the way in which we manage your personal information.

2. Information We Collect

We collect personal information that is reasonably necessary for our business functions and activities. The types of personal information we may collect include:

• Identity Data: Name, job title, and company/organisation name.
• Contact Data: Email address, postal address, and telephone number.
• Transaction Data: Information regarding your subscription status, payments, and billing details (if applicable).
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform when you visit our website.
• Usage Data: Information about how you use our website, products, and services, including reading habits and preferences.

3. How We Collect Information

We collect personal information through various means, including:

• Direct Interactions: You may give us your identity and contact data by filling in forms on our website (e.g., subscribing to the IDM weekly newsletter or the bi-monthly magazine), or by corresponding with us by post, phone, or email.
• Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment and browsing actions using cookies and similar technologies.
• Third Parties: We may occasionally receive information about you from third parties, such as industry partners or public sources, where you have consented to such disclosure or where the information is publicly available.

4. Purpose of Collection

We collect, hold, use, and disclose your personal information for the following purposes:

• To provide our services to you, including delivering the IDM magazine and weekly email newsletter.
• To manage your subscription and account.
• To communicate with you, including responding to your enquiries and providing customer support.
• To improve our website, content, and services based on user feedback and usage patterns.
• To send you marketing and promotional communications that we believe may be of interest to you (you may opt-out at any time).
• To comply with our legal and regulatory obligations.

5. Disclosure of Personal Information

We may disclose your personal information to the following parties for the purposes set out in this policy:

• Service Providers: Third-party companies that provide services to us, such as IT support and website hosting.
• Related Entities: Our parent company, Transmit Media, for internal administration.
• Professional Advisers: Lawyers, accountants, and insurers.
• Legal Authorities: When required by law or to protect our rights or the safety of others.

We do not sell your personal information to third parties for their independent marketing purposes.

6. Direct Marketing

If you have subscribed to our newsletter or provided your details for information services, we may send you direct marketing communications about our products or services.

Opting Out: You can unsubscribe from our marketing communications at any time by:

• Clicking the "unsubscribe" link located at the bottom of our emails.
• Contacting us directly using the details provided below.

7. Security of Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We use secure servers and encryption where appropriate. However, please be aware that no transmission of data over the internet is guaranteed to be completely secure.

8. Access and Correction

You have the right to request access to the personal information we hold about you. You also have the right to request that we correct any information you believe is inaccurate, out of date, incomplete, irrelevant, or misleading.

To make a request, please contact our Privacy Officer using the details below. We may need to verify your identity before processing your request.

9. Complaints

If you believe we have breached the Australian Privacy Principles, you can lodge a complaint with us in writing. We will investigate your complaint and respond within a reasonable timeframe (usually 30 days).

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au

Phone: 1300 363 992

10. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact us:

Information & Data Manager (IDM)

Email: idm@idm.net.au

Phone: +61 2 9043 2943

Postal Address: PO Box 392, Paddington NSW 2021, Australia

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website at https://idm.net.au.