Industry Insider

  • Ombudsman reads the riot act to WorkSafe Victoria & insurers

    A report by the Victorian ombudsman has delivered scathing criticism of the records and information management practices of WorkSafe Victoria and the six major insurance companies it authorises to manage workplace claims – Allianz, CGU, Gallagher Bassett, GIO, QBE, and Xchanging.

     

  • Pacific Hydro taps the power of GIS

    With at least $A1.6B in new initiatives underway across the world, Pacific Hydro has sought to marry the collaborative qualities of SharePoint with its geographic information system (GIS) server to make geospatial data more broadly available in offices in Australia, Chile, and Brazil.

     

  • Customers come first for Australian Business 2.0

    Using social media for employee engagement is well down the list of priorities for Australian business, according to a new study run by research company Nielsen which found that more than half (54 percent) of businesses use their social media investment for marketing, followed by customer relationship marketing, customer service/support and public relations (30 percent each). The least used activity was employee engagement at 12 percent.

     

  • UK enterprises suffer email management pain: survey

    A new survey of 200 CIOs and IT directors within large UK organisations, sponsored by Recommind, has found that more than one third cited email overload as their company’s main pain point, whereas only 8 percent of those surveyed considered social media tools, such as Twitter and LinkedIn, to be the utmost concern – a considerable drop from 35 percent in 2010’s results

     

  • Mortgage Choice secures the cloud

    Australia’s Mortgage Choice is a flagship customer for a new cloud data security application for Google Docs, the CloudLock Vault. “As a financial services organisation, we take the security and safety of our customer and corporate data very seriously,” said Neil Rose-Innes, CIO at Mortgage Choice.

     

  • Nuance to acquire Equitrac

    Nuance has announced the $US157 million purchase of Equitrac, the provider of intelligent print management and cost recovery software.

     

  • National Trust WA selects RecFind 6

    The RecFind 6 EDRMS from Australia’s Knowledgeone has been chosen by the National Trust of Australia (WA) to enhance information management and enable it to comply with the requirements of the State Records Act.

     

  • Christchurch seeks records relief

    In the aftermath of the devastating 2011 earthquake, Chistchurch City Council is seeking to accelerate its digitisation program to deal with a spike in property enquires.

     

  • Canon unveils eCopy 5

    Canon Australia has announced the new release of its scanning and workflow solution, eCopy 5, used in tandem with imageRUNNER ADVANCE multifunction printers (MFPs) to automate repeatable business activities.