Industry Insider

  • ASIC warns governance gap could emerge in AI adoption

    ASIC is urging financial services and credit licensees to ensure their governance practices keep pace with their accelerating adoption of artificial intelligence (AI). The call comes as ASIC’s first state of the market review of the use and adoption of AI by 23 licensees found there was potential for governance to lag AI adoption, despite current AI use being relatively cautious.

  • Automate with Confidence

    The goal of Intelligent Document Processing (IDP), or indeed any form of document automation, is no-touch or ‘straight-through’ processing, eliminating the need for time-consuming and often tedious manual intervention. Automation is easy, but accurate automation is not: historically, many IDP systems have failed to achieve this key outcome.

  • Data and AI Governance Without a Tool

    When organizations first embark on their journey to implement data and AI governance, a common misconception is that tools are the solution. A shiny data catalogue, an advanced metadata repository, or a state-of-the-art data quality tool often becomes the goal rather than the means.

  • APS Copilot Trial Highlights Information Governance Shortcomings

    Microsoft365 Copilot is yet to be ingrained in the daily habits of Australian Public Service (APS) staff after a 6-month trial by 60 Government agencies, and many have stopped using Copilot because of a poor first experience with the tool or found it took more time to verify and edit outputs than it would take to create them otherwise.

  • Only 48% of Digital Initiatives Meet or Exceed Business Outcome Targets: Gartner

    On average, only 48% of digital initiatives enterprise-wide meet or exceed their business outcome targets according to Gartner, Inc.’s annual global survey of  CIOs and technology executives, and more than 1,100 executive leaders outside of IT (CxOs). A small cohort of CIOs and CxOs, known as the “Digital Vanguard,” has the highest achievement rate, where 71% of their digital initiatives meet or exceed outcome targets.

  • OAIC issues AI guidance for Australian business

    New guides for businesses published by the Office of the Australian Information Commissioner (OAIC) seek to articulate how Australian privacy law applies to artificial intelligence (AI) and set out the regulator’s expectations.

  • ​​New Guidance for Government Digital Projects

    The Digital Transformation Agency (DTA) has released new guidance to enhance the assessment and delivery of digital projects across the Australian Government. Developed in collaboration with the University of Sydney's John Grill Institute for Project Leadership, the guidance focuses on improving the accuracy of Delivery Confidence Assessments (DCAs) for digital initiatives.

  • The human touch in GenAI powered Intelligent Document Processing

    Generative artificial intelligence (GenAI) is everywhere, and so are widespread, cross-industry discussions about how humans fit into the equation. In the world of intelligent document processing (IDP), when considering the promise of faster, scalable, more accurate processing, it’s no surprise that GenAI technology is on the forefront of everyone’s minds.