Industry Insider

  • How CoPilot disrupted my work life: An Information Manager's journey with AI

    As an Information Manager, I have always enjoyed working with words and data. I take pride in my writing skills and my attention to detail. I also value the importance of record-keeping and governance, especially in the public sector. That's why I was intrigued when I had the opportunity to be on the CoPilot trial.

  • How Copilot is Reshaping Work at ANZ

    ANZ has expanded its use of Copilot for Microsoft 365, deploying an additional 3,000 licenses across its workforce, transforming how ANZ employees approach their daily tasks

  • The Toxic Positivity of AI

    Much has been said and written in recent years about Artificial Intelligence (AI) and its likely impact on the world. So much in fact that, like every technology trend before it, the hype overwhelms the substance. Toxic positivity though? That seems a little harsh given that every modern business aspires to be data-driven in both strategy and execution.

  • 3 Ways AI Protects Personally Identifiable Information (PII)

    Australian business must treat the protection of personally identifiable information (PII) as a priority – lest they risk up to $A50 million in penalties. PII is stored by businesses in nearly every sector. PII includes any sensitive information that can be used to identify an individual, such as their name, address, phone number or financial details like credit card and tax file numbers. If there is a data breach and this information is compromised, it could lead to disastrous privacy violations or even identity theft.

  • The government is developing a new digital ID system. It must first gain the public’s trust

    On Tuesday, Australia’s minister for government services, Bill Shorten, announced the federal government is developing a new digital identity and credential system. Known as the Trust Exchange (TEx), Shorten said the new system will be “world leading” and represents an “exciting step forward for Australia’s digital infrastructure”. But details about the system are scarce. Shorten admitted it is still something of an “abstract concept” at this point. However, we know it will allow people to prove things about themselves (for example, who they are or whether they are over 18) to organisations, while controlling how much information they share.

  • Box Acquisition Targets Document Processing Market

    Box, Inc. has announced its acquisition of Alphamoon's AI-powered intelligent document processing (IDP) technology. Coupled with Box's recent acquisition of Crooze, this significantly expands the company's Intelligent Content Management (ICM) platform capabilities.

  • Kodak Alaris acquired by Private Investment Firm

    Kodak Alaris has been acquired by Kingswood Capital Management, an LA-based private equity firm focussed on buyouts of businesses with operational improvement potential. The sale price was not disclosed.

  • Get Well Soon email Breached Employee's Privacy

    A well-meaning manager thought they were doing the right thing by updating staff on the welfare of an employee who was hospitalised after collapsing in the company carpark. Australian Privacy Commissioner Carly Kind has disagreed and fined the firm $3000 for breaching the employee's privacy.

  • One third of GenAI Projects Will Be Abandoned: Gartner

    At least 30% of generative AI (GenAI) projects will be abandoned after proof of concept by the end of 2025, due to poor data quality, inadequate risk controls, escalating costs or unclear business value, according to Gartner, Inc. 

  • Lateral phishing threatens enterprise email

    Organisations with several thousand employees or more are the most likely to be affected by lateral phishing, where attacks are sent to mailboxes across the organisation from an already compromised internal account, according to a new Threat Spotlight from Barracuda.