There is no shortage of attention to unlocking unstructured data as a key competitive advantage. It is a multimarket, multi-industry untapped store of significant value.
There’s so much more to the word “content” than how we use it in the technology and knowledge management (KM) fields. In the corporate world, content refers to documents, news sites, and customer conversations in multiple media and social network discussions. That’s content as a noun. But content is also an adjective, as in “are you content with your meal?” And con- tent is a verb, as in “to content yourself with your meal.”
Sometimes it seems like passwords have been with us forever, and yet every year we’re reminded how we still don’t use them properly! The annual publication of the “worst passwords” list shows we haven’t become much more password savvy over the decade. And while several replacements for the humble password have been proposed, none have come close to the ease of using the traditional method. But this changes with the introduction of Passkeys – an update in Apple’s latest iOS 16 operating system. Passkeys could be the long-awaited solution to password malpractice, and the near-constant problem of compromised credentials
Several customers have asked us how they can change the way they manage records using Content Manager to get a better return on their investment. They tell us that they no longer want their Content Manager system to be the single source of truth. Why? Because staff are required to understand how and when to use Content Manager. That is, Content Manager is enforcing a centralised repository model, which means staff need to take extra steps in capturing, managing or searching for records – something they would rather avoid.
As CIOs face ever-expanding responsibilities in their roles, they must remain effective in dealing with uncertainty and change. Digital not only disrupts business, it also transforms leadership. Gartner research shows that successful digital business initiatives demand paradigm shifts in technology leadership and new ways of thinking and approaching challenges.
John Garratt is federal government director at Micro Focus. Recently he met with IDM to discuss how Micro Focus is helping Australian government organisations pursue digital transformation strategies.
In a recent commissioned research study conducted by Forrester Consulting on behalf of Digital Workforce, findings show that F&A teams are hindered by their failure to adopt automation for strategic success. The study reveals that although many businesses have invested in RPA (Robotic Process Automation), their efforts have not gone far enough to truly digitally transform their F&A processes.
Companies in Singapore are the most likely in the Asia Pacific to use data analytics and visualisation, cybersecurity and robotic process automation (RPA) in the next 12 months, according to a survey by global professional accounting body CPA Australia. Singapore-based businesses are already the top users of RPA in the region, with 57 per cent of local respondents saying their company deployed RPA as a business tool.
Gone are the days when collaborating at work meant either blocking time off in the conference room, sending a quick chat to your co-worker, or posting a file on your agency’s intranet or extranet. Today, collaboration for the government is on-the-go, with a mix of employees collaborating cross-country or often from home; and while solutions like Microsoft 365, driven by the adoption of Microsoft Teams, aim to interconnect employees, the path towards security is less clearly defined.
Gilchrist Connell, an Australian law firm specialising in the insurance sector, has completed the roll-out of a firm-wide knowledge management and business intelligence solution leveraging Litera’s Foundation Firm Intelligence Platform.
