Industry Insider

  • Is Microsoft for Information Governance Enough?

    With the rise of unstructured data, a well-thought-out information governance process is necessary for success. However, is Microsoft enough to get the job done, or do you need more? Read on to see if Microsoft 365 is sufficient for you.

  • ​Solving “Bad Data” -- A $3 Trillion-Per-Year Problem

    Data quality is still a struggle for many enterprises, and new types of data and input techniques are adding to the burden. Jonathan Grandperrin, CEO of Mindee, explains the impact of bad data and how enterprises can use deep learning and APIs as part of their “good data” strategy.

  • Grace crowdsources with ScaleHub BPO

    ScaleHub’s global roll-out of its intelligent crowdsourcing solutions continues with the latest addition to its growing BPO network, Grace, an information management provider headquartered in Sydney, Australia.

  • Austrade goes live with Kapish cloud ECM

    The Australian Trade and Investment Commission (Austrade) has now gone live with Kapish’s secure cloud-based record management system Kapish Content Manager Cloud.

  • Driving Efficiency in Customer Communications through APIs

    Microservices are very much in vogue as an alternative to monolithic applications. It’s no wonder because microservices-based architectures simplify scalability, reduce application development time, enable innovation, and shorten the time-to-market for new features. As a rule, microservices are deployed in a cloud and use their own or external APIs. The increasing prevalence of cloud plays a crucial role and makes Web APIs more important.

  • How intelligent automation speeds up insurance underwriting and claims processing

    Insurance companies are increasingly concerned with speed, both in terms of underwriting quotes for new insurance and in paying claims faster, to keep customers happy. At the same time, they’re struggling with the lingering effects of the pandemic on staffing, which is driving a need for technologies such as intelligent document processing to help them meet their duelling requirements.

  • Forrester survey finds Digital shortfall in Australian Government

    Adobe commissioned Forrester Consulting to research what challenges Australian government agencies face, what they can do to accelerate successful digital transformations, and the importance of digital document processes. To explore this topic, Forrester conducted an online survey with 150 senior business and technology decision-makers responsible for digital document processing at government agencies in Australia, Singapore, and India.