Industry Insider

  • Broken Bots challenge RPA users

    A survey seeking to understand the challenges users face with current RPA solutions has concluded that while RPA is a growing industry, 69% of respondents experience broken bots at least once per week.

  • City of Port Adelaide Enfield automates governance

    Through a joint tender with the City of Marion, the City of Port Adelaide Enfield evaluated several vendors and selected Harbour Software’s Doc Assembler platform to enhance their governance and internal processes.

  • The Need to Modernize Records Management

    Digital transformation is disrupting traditional business models and organizations must adapt to the ever-changing digital ecosystem and transform digitally to stay competitive and deliver efficient services.

  • Mixed Report on NSW Planning Portal

    A NSW Auditor-General's Report into the implementation of the NSW planning portal by the Department of Planning and Environment has found it may be completed by 2023, 10 years after it commenced.

  • How to Measure Results of Intelligent Document Processing Projects

    A common challenge process automation professionals face is how to measure the results and capture the realized value of an automation program. Or, more specifically, getting the business to agree on how to measure results and what success means in order to accept and adopt the automation in day-to-day operations. 

  • Gartner's Top 8 Cybersecurity Predictions for 2022-23

    Executive performance evaluations will be increasingly linked to ability to manage cyber risk; almost one-third of nations will regulate ransomware response within the next three years; and security platform consolidation will help organizations thrive in hostile environments, according to cybersecurity predictions from Gartner, Inc.

  • ABC to cut archiving staff

    A successful mass digitisation project undertaken by the ABC in 2021 will lead to dozens of redundancies in the Archives department, according to an announcement this week.