Hyland Experience Capture (HxC) is a new intelligent, web-based scanning, classification and data extraction tool introduced by the ECM vendor, launched in tandem with a new end-to-end robotic process automation (RPA) suite.

The offerings were announced in virtual keynote addresses from Hyland's executives to more than 3,500 customers, partners and technology leaders attending Hyland's annual CommunityLIVE conference.

HxC is the first cloud-native application built on the Hyland Experience Platform (HxP)./The capture tool combines intelligent capture functionality including optical character recognition (OCR) and machine learning to accelerate information capture and improve accuracy over time. HxC empowers users to:

• Distribute capture solutions wherever they are needed, accelerating processing from the moment documents are received
• Address varying capture needs across users, processes and locations with flexible and compatible configuration options
• Limit the burden on IT resources and infrastructure through SaaS deployments, upgrades and enhancements

"Despite continued demand for digital transformation and automated processing, organizations still receive paper documents. As businesses continue to operate with remote workforces, they've found they need to reorganize to support evolving business processes," said John Phelan, executive vice president and chief product officer at Hyland.

"With a cloud-based, SaaS deployment, HxC supports the evolving business climate by enabling organizations to scale front-end capture tools across multiple sites and locations, while keeping IT sprawl and maintenance to a minimum."

Hyland RPA is a comprehensive RPA suite with everything from process analysis to bot management. Hyland acquired its RPA technology offering in its acquisition of Another Monday earlier this year.

"Hyland RPA complements Hyland's robust intelligent process automation capabilities, empowering our customers to continue to innovate, automate and optimize their key business processes with the most modern technologies," Phelan said.

"The use cases for this type of automation span every department and industry we serve, helping reduce costs and improve efficiency, employee satisfaction and, ultimately, customer experience without requiring system integrations or custom coding."

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