Open Text and IXOS focus on integration
Open Text and IXOS focus on integration
The recently-merged enterprise content management (ECM) system providers Open Text and IXOS have already outlined plans to rollout their first combined ECM offerings in the coming months.
The new entity is set to introduce an integrated solution for managing, tracking and storing email, as well as a series of web content management products and new content archiving for Open Text's Livelink suite.
Charles Latucca, general manager, Open Text, said the alliance promises much for customers, both in Australia and further afield.
"The focus in the last few weeks has been on the IXOS acquisition, which has had quite an impact given that IXOS has about 1900 employees, with a huge customer base and resources, especially in Europe.
"It is going to have an impact on local customers too, which we hope will be a very positive one, with more resources and technical support and a wider range of expertise because the product sets that Open Text and IXOS has are very synergistic in the sense that there is not too much overlap."
Latucca said that IXOS' strength in the archival space and in SAP integration had a significant bearing on Open Text's decision to acquire the company.
"Those were areas we wanted to build on. We can now offer a very comprehensive solution – a single store for all enterprise content, whether it is archived or active information, and we can share that content across multiple applications.
"What we are bringing to the market is a unified set of integrated technologies, such as portal, web conferencing, web content management, document management, image management, email, all in the one user interface – a single repository."
Latucca added that the IXOS' existing customer base had nothing to fear from the merger, as their investments would not only be protected, but enhanced.
"The commitment we have made to the existing IXOS customer base is that their investment is going to be protected in the sense that we will continue to offer support and maintenance for the existing products for the next three years. We have also shown them the roadmap, and rather than take anything away, we are going to add more value through expansion of both sets of customers' capabilities."
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