Victoria hits e-health milestone

September 25, 2009:InterSystems has completed the initial deployment of its Australian-developed TrakCare information system to 22 community health agencies under the Victorian government's $A360 million HealthSMART program.

The first community health agencies went live with TrakCare in early 2007, with InterSystems committing to complete the initial implementation at the remaining agencies by the end of 2009.

Specific features of the TrakCare solution, such as e-Referral, will in future enable the 3600 users across the community health staff to exchange and share client and patient information across Victoria to improve the quality of care and deliver better outcomes.

"Victorian community health workers can now access central electronic health records and a client master index to book client appointments. They can also manage clinicians' diaries, refer clients and accept referred clients," said Darren Jones, InterSystems Director for Worldwide Markets, TrakCare.

"For the first time hundreds of community health staff in each of the 22 agencies are able to manage their clients through a central case management system that removes duplication, enhances efficiency and removes the need for both staff and clients to repeatedly enter and supply their demographic information and past clinical history," said Jones.

In addition, agencies can establish care plans, develop and monitor preventative health services and introduce event management. This functionality, delivered through the Victorian Department of Health footprint, covers the original specifications and adds functions that evolved as a result of the delivery of the program and early experiences with the first few agencies.