Business Process & Workflow
Many companies lose significant amounts of money and productivity each year just because their document management and printing processes aren’t optimised. For example, 60 per cent of small- and medium-sized organisations want to reduce paper usage1, and 90 per cent of organisations have suffered at least one data loss through unsecured printing, according to Gartner.
Although most Australian businesses understand the importance of monitoring and managing employee expenses and supplier invoices, they have not yet appreciated the value of automated systems, according to the 2015 Concur ANZ spend management index.
Most organisations know they should make it easy for employees to work together and share ideas. As workplaces become more decentralised, employees are needing to collaborate across teams, regions and time-zones to do their jobs well.
Clarizen, a supplier collaborative work management software, has announced its new Australian office, expanding its global footprint in the Asia Pacific (APAC) market.
The push towards digital government in Australia continues to gather momentum, with a recent request for tender from NSW Roads and Maritime Services (RMS) for a Digital Medical Assessment Form another example.
Accounts payable is an area that is singled out for process improvement in many organisations. The business looks at number of people doing manual processing and believes it is a simple case of putting in document scanning, or electronic data interchange and savings will flow.
Nuance Communications Australia has announced the introduction of new versions of its capture software products, Nuance AutoStore 7 and eCopy ShareScan 5.4.
Forget service design, forget applications technology prowess, the most important aspect of any project is stakeholder engagement, empathy and communication. People make systems and technology work, not the other way around.
What are the key industry markets that the office printing and document imaging industry is exploring today? Is this the right move and are they attractive markets to move into? Would you consider them blue oceans or are they just more red oceans? Is this the right strategic move for the players and the industry? Will entry into these markets protect them quickly enough or will the transition be too slow and difficult to avoid the inevitable and ever increasing tidal change of the red oceans where they currently operate?
Have you ever struggled with why a team, a direct report, or a business group didn't use a software tool that "was purchased for them"? If you ever have been responsible for deploying software, you've probably encountered this.
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