Document & Records Management
Australia’s new digital ID system promises to transform the way we live. All of our key documents, such as driver’s licences and Medicare cards, will be in a single digital wallet, making it easier for us to access a range of services.
Kodak Alaris has announced the integration of generative AI with its Intelligent Document Processing (IDP) software, KODAK Info Input Solution. This new capability makes it easy for organizations to delegate more work to trusted AI services to automate complex document processing tasks with improved speed and accuracy.
The goal of Intelligent Document Processing (IDP), or indeed any form of document automation, is no-touch or ‘straight-through’ processing, eliminating the need for time-consuming and often tedious manual intervention. Automation is easy, but accurate automation is not: historically, many IDP systems have failed to achieve this key outcome.
ABBYY has previewed a suite of new capabilities for purpose-built AI at Ascend 2024, its inaugural technology and product showcase event held this week. A new multi-modal approach to zero-shot learning was previewed, known as ABBYY Phoenix, which leverages small language models and is purpose-built for document tasks.
When organizations first embark on their journey to implement data and AI governance, a common misconception is that tools are the solution. A shiny data catalogue, an advanced metadata repository, or a state-of-the-art data quality tool often becomes the goal rather than the means.
Microsoft365 Copilot is yet to be ingrained in the daily habits of Australian Public Service (APS) staff after a 6-month trial by 60 Government agencies, and many have stopped using Copilot because of a poor first experience with the tool or found it took more time to verify and edit outputs than it would take to create them otherwise.
Generative artificial intelligence (GenAI) is everywhere, and so are widespread, cross-industry discussions about how humans fit into the equation. In the world of intelligent document processing (IDP), when considering the promise of faster, scalable, more accurate processing, it’s no surprise that GenAI technology is on the forefront of everyone’s minds.
Dropbox has announced Dropbox Dash for Business - the latest iteration of its AI-powered universal search product - is now available in the US, with availability in international markets in early 2025.
Achieving optimal records management requires a hybrid approach, combining centralised records management for vital information and manage-in-place for general administrative records. Additionally, the Bearman model offers an important methodology for embedding records management into defined business processes where there are limited record types.
The MediSecure ransomware attack which exposed the personal and health data of nearly 13 million Australians, has earned a place in the top 11 data breaches of the first half of 2024, according to an analysis by Kiteworks.
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