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Managing information in the form of corporate data, documents and records is arguably one of the most crucial activities for any organization and its employees. Organisations depend on information to make critical strategic decisions, serve customers, protect legal rights and process transactions. Most large companies even create entire departments to maximize the value of that information and help employees quickly and easily access it to make better decisions.

A major government record-keeping "stuff-up" has resulted in sensitive documents from the 1980s Fitzgerald Inquiry into Queensland Police corruption being mistakenly made available to the public. These records potentially identify secret witnesses, anonymous testimony and criminal allegations.

Eric Bussy is VP Product Management & Marketing at Esker, one of the world's leading providers of document automation solutions for inbound and outbound processes ranging from customer and supplier invoices, dispatch notes, sales orders and purchase orders to remittance advices. As the man responsible for the development of products, services and solutions at the multinational, IDM asked him what it’s like to steer a course through such a diverse landscape today where companies need everything from  cloud based data exchange to physical delivery by post and fax, via both on-premise and cloud platforms.

SharePoint is moving beyond its traditional strengths in collaboration and content management, also emerging as a custom application platform and business intelligence tool for data analysis, according to users profiled at the upcoming SharePoint 2013 Conference in Sydney (April 10-11)  and Auckland (April 16-17).

Text analytics can bridge the gap between structured and unstructured data, opening up the benefits of text mining for fraud detection. As more and more insurers leverage analytical techniques for detecting suspicious claims, the benefits of text mining are becoming more apparent.

Hewlett-Packard’s (HP) Enterprise Services division (the former EDS business acquired in 2008)  is looking to lift its profile in business process outsourcing (BPO) in Australia and New Zealand with a new offering called AutoFlow.

Australian enterprise software specialist Weblogics has launched its flagship Intralogic suite on the Amazon Cloud platform, increasing the size and reach of the market it can service.

Kodak has announced the launch of its i2900 Scanner as well as new capture and workflow software and solutions, Info Activate and Info Insight.

Worldwide business intelligence (BI) software revenue will reach US$13.8 billion in 2013, a seven percent increase from 2012, according to Gartner, Inc. The market is forecast to reach US$17.1 billion by 2016.

Straughan Schofield has joined the Board of Directors at obsecure, an Australian cyber security software company that provides high security information transfer solutions that integrate directly with Document Management Systems and Line of Business Applications

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