Articles

Artificial intelligence (AI) research and deployment company OpenAI recently announced the official launch of ChatGPT, a new model for conversational AI. According to OpenAI, the dialogue provided by this platform makes it possible for ChatGPT to “answer follow-up questions, admit its mistakes, challenge incorrect premises and reject inappropriate requests.”

​Lately we notice a strong proliferation of diverse classification and extraction technology providers that base their service offering solely on Artificial Intelligence (AI). Based on various AI algorithms their claim is to extract all meaningful data from documents without any human intervention.

The joint Australian and New Zealand IT-021 mirror committee on Records and Document Management Systems recommendation to both Standards Australia and Standards New Zealand, the national standards bodies of the respective countries, to adopt PDF/A-4 was recently completed on 23 December 2022.

​chatGPT is a remarkable tool, able to provide detailed answers and generate seemingly competent essays, prose and even poetry, legal and medical advice and software code from a simple natural language query. We asked it to solve some of the fundamental challenges of information and records management, which it was happy to do, with some qualifiers from SAM.

2022 has been a wake-up call for Australian organisations and the government alike when it comes to data protection. From Optus to Medibank and now Telstra, we’ve seen the frightening impact the leaking of personal data can have on individuals and organisations, and the very real implications to the economy and our safety more broadly. 

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