Articles

Failproof Your Success with Intelligent Process Automation

Stricter regulations, the increasing cost of labour, and pressures to improve customer satisfaction through increased speed of delivery are causing businesses to rethink how they do business. How can a company respond to all of these pressures while still remaining profitable?

Globelink Selects RPA Labs to Automate Document Processes

Singapore based freight giant Globelink has selected RPA Labs to automate document processing. With every shipment that needs to be processed, Globelink's customer service team was tasked to manually split, extract, and index data from the attached documents into their ERP system. Processing thousands of shipments every month manually was very time-consuming and error-prone, leading Globelink to search for a more efficient and scalable solution.

Meet Users Where They Live: A Fundamental Rule for Information Management

For a long time, the trend in Records and Information Management was to store records in a separate system, more commonly known as an electronic document and records management system, or eDRMS. Some Records and Information Managers went a step further and encouraged users to make the eDRMS their central place of work.

Queensland eMR rollout gets mixed report card

Eight years into a state-wide rollout of an electronic Medical Record (eMR), a comprehensive assessment of Queensland Health’s digital maturity has found that it suffers from a lack of data integration and also that disconnected systems and devices are interrupting workflow and increasing time for staff to complete tasks. It also found a lack of digitisation and reliance on manual data collection and extraction.

Death Inquiry slams NZ Health Board

New Zealand’s Hutt Valley District Health Board (HVDHB) has been severely criticised for inadequate processes to manage information that led to the death of a man being treated for an injury while on holiday.

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