Articles

How to end the end of support scramble with lifecycle management

Since Microsoft announced it will soon end support for Office 2013, some IT administrators are scrambling to upgrade. Others are not. IT administrators who practise software lifecycle management have already identified, scheduled and implemented necessary upgrades.

IDP. It’s about the Infrastructure, Stupid!

Arnold von Büren, CEO of TCG Process, is a Swiss entrepreneur with three decades of experience in capture and input management. On a visit to Australia in February, IDM asked Arnold to outline his views of the current state of Intelligent Document Processing (IDP).

Speeding up NDIS claims processing with intelligent automation

As the National Disability Insurance Scheme (NDIS) continues to grow and mature, transforming the lives of more than half a million Australians, intelligent automation is shaping up as an important tool in easing the growing administrative burden. The NDIS assists Australians living with a disability to identify the support they need to achieve goals in many aspects of their lives.

Three ways to improve your document digitisation and scanning operation

Document digitisation doesn’t need to be a time-consuming and tedious task, says Scott Maurer, President OPEX International. Next generation solutions from OPEX are creating new opportunities for businesses to achieve more in less time.

A survey of over 17,000 people indicates only half of us are willing to trust AI at work

Artificial intelligence (AI) tools are increasingly used at work to enhance productivity, improve decision making and reduce costs, including automating administrative tasks and monitoring security. But sharing your workplace with AI poses unique challenges, including the question – can we trust the technology?

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