Industry Insider

  • 2021 SA Records Management Award Winners Announced

    Central Adelaide Local Health Network (CALHN) Manager Health Information Services, Terry Seery, and Manager Medical Records, Tanya Reid, have been announced as the winners of the 2021 Bernadette Bean SA Records Management Service Excellence Award. The award is bestowed in honour of the late Bernadette Bean.

  • Content Distribution for the Modern Enterprise  

    Digital transformation is rapidly accelerating, which is enormously exciting as industries evolve for the future. But change does not come without some bumps in the road. One area that enterprises have struggled to figure out is efficient content distribution.

  • How can Australian businesses protect themselves from invoice fraud?

    As Australia continues to slip in and out of lockdowns, business continuity continues to be tested. While business leaders battle to try and not just survive the pandemic but thrive, groups of highly sophisticated scammers are seeking to exploit the pandemic and scam businesses out of their hard earned and much needed cash. According to the ACCC’s latest Targeting Scams Report businesses lost over $A128m to business email compromise scams – that’s nearly $A2.5m a week. 

  • CSIRO signs $A1.4M SaaS deal with Citadel

    Australia’s national science agency, CSIRO, has signed a landmark three-year, $A1.4 million deal with the Citadel Group to deploy records management in the cloud using its Software as a Service (Saas) platform Citadel IX.

  • Discover, classify, and protect sensitive data in media files with File Analysis Suite

    Over the past 18 months, the business world has adapted to the COVID-19 pandemic. Enterprises have shifted from bustling offices to bustling Teams channels. Employees are working from home and new hires have yet to set foot in the office. Businesses are using the cloud more than ever. Selling and consolidating offices also means shutting down private data centers and pushing more enterprises to migrate to the cloud.

  • NAA report provides eGovernment reality check

    Despite more than 10 years of concerted effort to encourage a digital transformation of Australia’s federal government agencies, only two thirds “always or almost always” work digitally by default i.e. create, store and manage information digitally. This is one of a number of issues of concern contained in the latest Checkup Plus survey by the National Archives of Australia, which shows government paper archives continue to grow.

  • 62% of organisations in ANZ expect a cyberattack within the year: Report

    Findings from the global State of Cybersecurity 2021, Part 2 survey report from ISACA in partnership with HCL Technologies, not only shows 41% of Australian and New Zealand respondents report an increase in cyberattacks on their organisation during the last year, but 62% expect that their organisation will experience a cyber-attack in the twelve months ahead.

  • Tips for tackling dark data on shared drives

    With the pandemic pushing life further online and remote work becoming the norm, companies face growing risks and challenges with “dark data” – data collected and stored but never used. Much of this “dark data” hides in documents, spreadsheets and content scattered across the enterprise on shared drives, Microsoft 365 and SharePoint. 

  • iText CTO Raf Hens lays out his vision

    Chief Techology Officer (CTO) Raf Hens is one of the longest-tenured members of the iText team. Responsible setting the strategy and direction for the organization, here he lays out his vision for IDM.

  • What Is Process Mining (and Why Isn’t It Enough)?

    Businesses live by their processes—the prescribed sets of actions their employees take to get things done. When processes run well, the business runs well. When processes run poorly, the business risks a host of hazards, from loss of revenue to customer dissatisfaction to compliance violations. Most businesses have a general idea of how their processes should run, but lack insight into the day-to-day details of execution. Without this insight, how can they make improvements that yield real results?