Industry Insider

  • Capture Market Proves Resilient During Pandemic: Infosource

    In 2020, the Capture Software market grew 5% to reach $US5.1 billion in worldwide revenue, according to Infosource’s 2020-2021 State of the Global Information Capture Market report. This was despite a worldwide economic slowdown caused by the COVID-19 pandemic.

  • Distributed File Systems and Object Storage: Understanding the Differences

    With enterprises set to triple the amount of unstructured data they have stored in the next four years, according to Gartner, enterprises are looking for efficient ways to manage and analyse that data. This trend has spiked a massive shift toward distributed file systems and object storage that enable enterprises to scale linearly (scale-out) in a cost-effective manner to address their performance and capacity needs. 

  • Busting the logistics data dam wall

    ​Mark Wharton, IBML’s business development manager looks at how firms in the transport and logistics industry can apply data capture solutions to streamline information sharing in the supply chain.

  • iCognition clients win Micro Focus awards

    Clients of Information Management and Governance (IMG) specialist, iCognition, have received Micro Focus Software Realize Customer Awards at the Micro Focus Information Management and Governance Forum 2021. Perpetual Limited received the award for Financial Services Information Management Modernisation, and Griffith University received the award for Technology Excellence.

  • An AI expert explains why it’s hard to give computers something you take for granted: Common sense

    Imagine you’re having friends over for lunch and plan to order a pepperoni pizza. You recall Amy mentioning that Susie had stopped eating meat. You try calling Susie, but when she doesn’t pick up, you decide to play it safe and just order a margherita pizza instead. People take for granted the ability to deal with situations like these on a regular basis. In reality, in accomplishing these feats, humans are relying on not one but a powerful set of universal abilities known as common sense.

  • Peppol. What is it, and how will it help my business?  

    Over the past few months, we’ve seen some important announcements made by the Australian Government in relation to e-invoicing. The main being its commitment of $15.3 million to accelerate e-invoicing and support the Treasury and the Australian Peppol E-Invoicing Authority (run by the ATO).

  • Asia Pacific the top region for network DDoS attacks in 2021

    Imperva’s 2021 DDoS Threat Landscape Report found the Asia Pacific region was the top target for network DDoS attacks in H1 2021, making up 46% of all attacks. A third (33%) of all network DDoS attacks targeted Taiwan. The Philippines - the number one target in H1 2020 - still featured in the top five but decreased significantly from 35% to 12%.

  • NICE CXone digitally transforming GWA’s contact centres

    GWA Group Limited (GWA), one of Australia’s leading suppliers of building fittings and fixtures, has implemented NICE CXone as part of its digital transformation and technology overhaul to support its transition to a digital-first cloud contact centre platform.

  • The Differences Between Microsoft 365 Backup and Retention

    Simply put, retention and backup mean different things to different people within your organization depending on their sphere of responsibility. In IT, “backup” means making sure the content can be recovered and made available to users in case the need arises. “Retention” on the other hand, to the IT Guy just means “how long before the backed-up content can be deleted.”