Articles

MSIG Singapore and MSIG Malaysia have implemented OpenText information management solutions to empower modern work, enhance omni-channel customer experiences, and drive operational efficiencies.

A new study shows that that shows organisations are failing to address the issue of insider threats during a time when the risk is at its greatest.

In the 2022 federal budget, Treasurer Josh Frydenberg launched a range of vote-winning initiatives – one of which included a breathtaking A$9.9 billion for cyber security over ten years. Bundled under the acronym REDSPICE (which stands for resilience, effects, defence, space, intelligence, cyber and enablers), the program is expected to help build Australia’s intelligence and defensive (and offensive) capabilities. But what does this mean, where is the money coming from and just how offensive are we planning to be?

Stricter regulations, the increasing cost of labour, and pressures to improve customer satisfaction through increased speed of delivery are causing businesses to rethink how they do business. How can a company respond to all of these pressures while still remaining profitable?

Singapore based freight giant Globelink has selected RPA Labs to automate document processing. With every shipment that needs to be processed, Globelink's customer service team was tasked to manually split, extract, and index data from the attached documents into their ERP system. Processing thousands of shipments every month manually was very time-consuming and error-prone, leading Globelink to search for a more efficient and scalable solution.

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