Industry Insider

  • Citadel grows ECM cloud userbase

    Announcing its financial results for the six months ended 31 December 2018, the Citadel Group has highlighted growth in delivery of Software-as-a-Service (SaaS) solutions, including the Citadel Information Exchange (IX) cloud ECM platform.

  • How A Swiss Army Knife Could Radically Change Your Digital Transformation Process

    ​Digital transformation is a top priority at many enterprises as they attempt to convert more workflows to fully electronic processes. In the case of document handling and processing, many companies have implemented digital imaging solutions to convert their paper documents (mail, forms, archives, etc.) into digital documents. But that’s just one step on the path toward digital transformation.

  • Digital Vision meets Legacy Hurdle

    When asked about the biggest barriers to digital transformation in 2019, nearly one-third of organizations surveyed (30 percent) cited insufficient budget and 22 percent cited the inability to experiment quickly. 'Legacy systems' still present the single biggest barrier at 41 percent of those surveyed. Lack of change management capabilities and relevant skills are also seen as major hurdles in 2019.

  • Where are you on your RPA journey?

    Information Services Group, a global technology research and advisory firm with an office in Sydney, has found the majority of companies are at the beginning stages of deploying RPA, with only 7 percent at ISG's highest level of maturity – Bot 3.0 – having expanded automation to multiple functions across the enterprise.

  • RPA and AI across the intelligent automation spectrum

    It’s true to say that RPA has taken us a long way towards unlocking productivity benefits tied up in manual processes. It has galvanized a mindset that things can change without a need for massive systems reengineering.

  • Changing The Way We Hire Using Natural Language Processing

    The True Reply platform allows for open-ended data collection via phone or Alexa powered devices. Because of the way it can automatically collect, process and analyze voice-based content, it has the potential to significantly impact recruiting and hiring, changing the way we screen candidates for open positions.

  • Cyber Criminals Cash in with ‘Formjacking’

    Faced with diminishing returns from ransomware and cryptojacking, cyber criminals are doubling down on alternative methods, such as formjacking, to make money according to Symantec’s annual Internet Security Threat Report.

  • What exactly is RPA?

    Robotic Processing Automation (RPA) is one of the latest emerging technologies in the Business Process Automation (BPA) landscape and currently has a lot of hype surrounding it. While some are heralding it as the future of BPA, out in the marketplace there is still a lot of uncertainty around what exactly it is. Businesses are unclear about how it could be used in their processes and about whether RPA is a useful solution or just another industry buzzword.