Robotic process automation (RPA) will be commonplace in finance departments by 2020, but implementations are likely to encounter failures at three key stages, according to Gartner, Inc.
It’s common to find articles with titles like ‘17 Steps to A Successful Knowledge Management Initiative’ or ‘The Fundamentals of Knowledge Management Success’. While the success of storing and sharing knowledge is specific to your context, I’m suggesting that the following are things common to knowledge management failures.
Haven’t we all been promised a paperless office for years? And although there have been various attempts and solutions, the latest answer to the paper problem appears to be machine learning and robotic process automation (RPA).
The outsourcing sector needs to sharpen its act or face losing significant business, according to business leaders interviewed in the inaugural APAC and ANZ BPO Market Report by management consulting firm Enlighten.
The Australian operations of the WD-40 Company, makers of the famed lubricant spray, wanted to reduce the amount of paper used in its Australian business. As a manufacturer and distributor in the fast-moving consumer goods (FMCG) industry, WD-40 Company typically processes around 100 invoices per week. These have traditionally been paper-based, with physical signatures required for each invoice to be approved.
Secure messaging services like WhatsApp often feature in the news in the context of their potential use by terrorists. But paradoxically they are now used increasingly by Commonwealth government ministers and other senior officials.
More than three years into its multi-million dollar quest to revolutionise digital record-keeping practices across Federal government, Australia’s Department of Finance has announced another shift in direction and a “review” of the current moratorium on new investment in records management solutions.
Anthony Macciola, Chief Innovation Officer at ABBYY, recently visited Australia and sat down with IDM to discuss the transformation of the enterprise capture market.
It’s no secret that organisations are shifting away from paper-based records and by all accounts the amount of electronic documentation being created and retained is growing. Where once documents were printed only to be boxed in an archiving carton and shipped off to storage, now you have documents being saved into any spare MB of space a user can find where they can quickly find their document again.