Articles

The Digital Mailroom Made Easy

There you are again. Another day under those florescent lights in the basement room of some office building. The sound of the franking machine pushing letter after letter through. There are buckets of mail piled high against every wall.

ABBYY survey reveals financial services staff most likely to play by the rules – unlike government workers

Staff in the banking and financial services (FS) industry are three times more likely to follow processes “rigorously” than government workers, according to new research surveying senior decision-makers by Digital Intelligence company ABBYY. In fact, almost half (46%) of banking and FS workers rigorously follow the rules, compared to just 15% in government.

Cyberspace is critical infrastructure – it will take effective government oversight to make it safe

A famous 1990s New Yorker cartoon showed two dogs at a computer and a caption that read “On the Internet, nobody knows you’re a dog.” The cartoon represents a digital past when people required few safeguards on the internet. People could explore a world of information without having every click tracked or their personal data treated as a commodity.

How the shady world of the data industry strips away our freedoms

The recent questioning of the heads of Amazon, Facebook, Google and Apple in the US Congress has highlighted the threat their practices pose to our privacy and democracy.However these big four companies are only part of a vast, sophisticated system of mass surveillance.

NDIA hammered for records/email management

A Commonwealth Ombudsman's inquiry into Australia's National Disability Insurance Agency (NDIA), triggered by a surge in complaints over the time taken to process requests for assistive technology by the disabled, has zeroed in on records and email management practices as a source of delay.

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