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More than 20 million Amazon Alexa-powered devices were sold in 2017, and Google sold a Google Home device every second since the Mini started shipping in October, making voice-activated artificial intelligence more mainstream than ever before. The weather, a friendly joke or random trivia are easy for Alexa and Google to retrieve; and when stumped, the statement, “I can’t help you with that, but I’m always learning,” reassures us that…well, it’s always learning. Wouldn’t this same capability be great within your accounts payable department? “Okay Google, which accounts are 30 days past due?”

The recent Gartner’s 2018 CIO Agenda Survey found that digital transformation is more important for banking than any other industry sector. The CIOs talked about enabling technologies such as AI, APIs and analytics. However, the discussion didn’t cover identity management and that’s an area that needs to be urgently addressed if Financial Service companies are to achieve their digital transformation ambitions. In this article I’ll cover what’s required for today’s digital identity management.

Digital transformation will add an estimated $A45 billion to Australia’s GDP by 2021 and increase its growth rate by 0.5 per cent annually, according to a new study “Unlocking the Economic Impact of Digital Transformation in Asia Pacific]”, produced by Microsoft in partnership with IDC Asia/Pacific.

Google has changed the way users search for images by removing the "View Image" button from search results. This button, which previously accompanied every result, allowed users to view images directly without visiting the corresponding website from which the image was sourced.

Although 2018 is expected to be the year that Artificial Intelligence (AI) arrives in the RPA world, it is currently difficult to find many real life applications or concrete examples of robots that demonstrate such capabilities. There is still a long way to go for Intelligent Automation programs to fully adopt cognitive technologies!

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