Industry Insider

  • The death of post

    Ahmed Fahour, Managing Director and CEO of Australia Post, believes that letter volumes are set to “literally fall off a cliff”. A survey of IDM readership in medium to large enterprise and government has backed up Fahour’s predictions. More than half of enterprise and government organisations in Australia and New Zealand surveyed on their client communications roadmap by IDM expect printed mail to disappear from the mix within five years’ time.

  • Why ECM demands increased agility

    Yes, we know change is constant, but it seems to be exponential at the moment, with no let-up in sight. Well I hate to tell you, but it is and there isn’t. 

  • Can you defend your decision to delete?

    Can you defend your decision to delete data your organization no longer requires? That’s a critical question that every organization must address at some point.

  • Enterprise fail on search says new AIIM report

    A majority of enterprises are failing their knowledge workers, with only 11 per cent having an enterprise search capability, according to new research by the Association for Information and Image Management (AIIM).

  • Healthcare projects take to the cloud

    Cloud solution provider Aconex has been chosen by Southern Cross Care (SA & NT), a leading healthcare provider in South Australia, to support the design, building and handover of two major projects for the Mount Barker and Myrtle Bank areas.

  • Renovate your information architecture on sure foundations

    Information Architecture (IA) is the structural framework underpinning your document and content management system. And just like the scaffolding to your house, it’s imperative to get those bolts tightened and the cross-beams in place before you go slapping on the wall paint. It’s not as simple as drawing up a framework and assuming all will follow. It takes time, effort and consultation to make sure your building doesn’t lean like the Tower of Pisa.

  • What constitutes total data destruction?

    Earlier this year, an investigation undertaken by the Office of the Information Commissioner (OAIC) found that the Pound Road Medical Centre did not take reasonable steps to destroy or permanently de-identify personal information when it stored patient health records in a garden shed during renovations. The shed was subsequently broken into and the sensitive data was compromised, the majority of which was at least 11 years old and related to approximately 960 people who ceased to be active patients.

  • LGAQ plots future with SharePoint smarts

    The Local Government Association of Queensland (LGAQ) has implemented a technology refresh using Microsoft SharePoint 2013, CRM Online and Microsoft Azure to serve its membership of all 77 local governments in Queensland.