Within the next two years, 72% of companies are expected to be using robotic process automation (RPA) to minimize costs, reduce transaction times, increase productivity, and improve levels of compliance. At least that’s what is suggested by a 2017 study by global technology research firm Information Services Group, reported on by the Chartered Institute of Procurement and Supply .

Robotic process automation is one of the more promising and exciting tools in an organisation’s digital transformation tool bag. Early uses have delivered a strategic impact on meaningful business processes innovation, and as a result, it’s getting C-suite level interest.