Industry Insider

Knowledge can’t be managed. Knowledge is everywhere, buried in the confines of the organisation, within stovepipes of systems and silos, but also woven in the minds of people. In fact, it is people not systems who possess knowledge and decide on its relevance according to the context of what they are working on.

The standard police practice of using a line-up to help identify a criminal could become a thing of the past, if a new voice biometrics solution designed for use in forensic and criminal investigations from Nuance Communications takes off. The new tool, Nuance Forensics, employs patented voice biometrics technology to assist in confirming or denying the identity of individuals based on audio files that are used during investigations. 

Archives New Zealand has issued a document setting out the basis of its Appraisal Framework. It sets out the future direction for identifying records that should be retained as public archives and records that should be destroyed once business and other requirements have been met.

There are plenty of scare stories around about what will happen in the aftermath of withdrawal for support of Microsoft Windows XP  on April 8, 201. Undoubtedly, some people won’t manage to migrate their systems in time. Are the dangers significant or are the risks over-hyped?

An increasingly common questions that we hear working in the area of document and records management is “What do we do about the Cloud?” Although most of our customers are deploying SharePoint and RecordPoint in a traditional ‘on premises’ configuration, increasingly we are being asked about Cloud options. 

With privacy breaches and security threats making headlines around the world on a daily basis, it’s becoming increasingly obvious to most enterprises that the personal information and sensitive data they hold is an extremely valuable commodity. Whether its personally identifiable information (PII), private health information (PHI), financial data, contract information, research and trade secrets, intellectual property or contract data (and this list could go on and on), this kind of information has become a new kind of “currency” – and some have even called personal information the new “oil”. 

SharePoint has been part of my life for a couple of years now, and so I think it’s time to assess our relationship. The first thought that came to mind was ‘it’s such a pain’. If I had a little brother, SharePoint would be it. I thought I’d explore what about SharePoint annoys me the most. One warning before you read my list - it’s a vent. But bear with me…as my ex-bosses can testify to, once I’ve vented I can be quite reasonable.

IntelliChief LLC, the official document management solution provider to Infor, has been chosen to deliver a solution to global manufacturer Thomas & Betts to streamline their processes while eliminating paper.

Objective Corporation has expanded the range of its offerings available through the Australian federal government “Cloud Panel”, placing them on a list of approved suppliers.

The Australian Government Solicitor (AGS) has made the decision to implement Thomson Reuters Elite’s Enterprise Business Management Solution (EMBS) with 3E, MatterSphere, and Engage. The full-service legal practice will roll these solutions out to 350 timekeepers throughout its main office in Canberra and other locations in every Australian capital city.