Articles

We humans are swamped with text. It’s not just news and other timely information: Regular people are drowning in legal documents. The problem is so bad we mostly ignore it. Every time a person uses a store’s loyalty rewards card or connects to an online service, his or her activities are governed by the equivalent of hundreds of pages of legalese. Most people pay no attention to these massive documents, often labeled “terms of service,” “user agreement” or “privacy policy.”

IDM recently had the pleasure of interviewing Tommy Petrogiannis, President of eSignLive (formerly Silanis Technology), the electronic signature provider he co-founded in Canada in 1992. Acquired in 2016 by Vasco Data Security International Inc. for $US85 million, eSignLive is using the funding to fuel international growth, which is increasing at three times the rate of people performing transactions electronically in North America.

New research from the Information Governance Initiative (IGI) reveals that 83% of organisations aim to realise direct business value from their long-term digital information, across such areas as market analysis, product innovation, and customer service, but only a minority (16%) have a viable approach for proper governance and preservation.

The headaches of handling paper forms and records can quickly add up when managing payroll for an organisation with more than 11,500 employees. A successful backscanning and digitisation project at Brisbane Catholic Education (BCE) has removed a lot of the pain from payroll administration.

More than nine in ten (93%) respondents to the EY Asia-Pacific (APAC) Fraud Survey 2017 want to work for a compliant organisation but are confused by inconsistent compliance policies that lack clarity and are clouded in legal jargon. In fact, 35% of Australian respondents believe their organisation’s current code of conduct has little impact on how employees actually behave. 

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