Articles

Digital Transformation of Customer Onboarding: Are We There Yet?

Whether you are a bank, insurance company, government agency or other organisation, you need to make it easier for your customers to engage with you. Especially in high-value customer journeys, such as when customers are onboarding for the first time, you can’t afford to disappoint them during those early moments of engagement with you.

Gartner Survey Confirms the Changing Role of the CIO

Gartner, Inc.'s annual global survey of CIOs showed that the CIO role is transitioning from delivery executive to business executive, from controlling cost and engineering processes, to driving revenue and exploiting data.

How a Metadata-Driven Architecture Creates Organisational Agility

There is an application gold rush taking place within enterprise organisations. Business leaders in every industry recognise that automation is the key to both survival and competitive advantage. And they don’t want to get left behind.

Objective 2017 Awards Highlight Digital Innovation

A project by the Department of Planning, Lands and Heritage (WA) to digitise over 200,000 Crown Land information artefacts dating back to 1833 has been recognised at the annual Objective customer innovation awards.

State Archives and Records NSW selects new software solutions

State Archives and Records NSW is undertaking a complete renewal of its underlying infrastructure and systems in a push improve the online discoverability of its vast collections, and make it easier to find and use records.

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