Articles

My Health Record: Deleting personal information from databases is harder than it sounds

Since the period for opting out of My Health Record began on July 16, experts in health, privacy and IT have raised concerns about the security and privacy protections of the system, and the legislation governing its operation.

Overcoming Digital Business Roadblocks

Becoming a digital business is not as simple as buying the latest technology. It requires a fundamental shift in an organization’s culture and worldview, right through to its core systems. To pave the way, CIOs and IT leaders must take on the challenging task of overcoming dysfunctional corporate behavior and practices.

Refried PDF: a tale of woe in forms design

My hospital sent me a medical records release form as a PDF file. They told me that I was to print it, fill it, sign it, scan it and return it to the medical records department, in that order. In 2018, to be receiving the form via email (i.e., electronically), yet being asked to print it? Frustrating.

Sedona Conference Has Created New Principles on Defensible Disposition

It’s timely that we are currently running Tom O’Connor’s paper on Information Governance (first two parts here and here, more to come tomorrow and next week) because The Sedona Conference® (TSC) has just published a paper on defensible disposition, which is a significant component of any good Information Governance program.

What to Make of DocuSign’s Acquisition of SpringCM

On July 31, DocuSign announced that it was acquiring SpringCM for $US220 million.  I think a general “huh?” could be heard across the industry.  What exactly does this mean?  For the last few years I’ve been looking at the two markets, of ECM and CLM, and the confusion that exists between them.

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