Victoria’s Central Gippsland Institute of TAFE (GippsTAFE) has turned to Australia’s TechnologyOne to implement a single repository for document management and record keeping.
Australian business process outsourcing (BPO) and automation specialist, Converga, is tasting success with a new accounts payable suite from Sweden’s Palette.
Image & Data Manager looks how Australia and NZ organisations are realising the vision of Knowledge Management through leveraging valuable data and employing new platforms to introduce business process automation and to improve communications and collaboration.
Australia’s global gold mining giant, Newcrest Mining, is underway with a project to employ Cadac Organice and SharePoint to manage controlled documents for asset management.
An Enterprise Collaboration and Knowledge Management portal developed for Telstra has won Australian information management consultants Unique World the 2011 Microsoft Portals and Collaboration Partner of the Year Award. Based on SharePoint, the Our Knowledge Solution was developed for Telstra provides a collaboration platform providing end-to-end knowledge management across all core business processes.
Administration for over 70,000 members of the CBHS Health Fund in Australia is moving to a paperless model, with the decision to move ahead with ReadSoft to automate inbound medical insurance claims.
SharePoint is a platform that many organisations have invested in for its collaboration and team capabilities including content management. Many organisations in Australia and New Zealand are now asking how they can leverage the platform into other areas, particularly robust enterprise document and records management, with a focus on addressing compliance and record keeping challenges they face.
The array of enterprise communication formats available today has expanded, ranging from instant messages to blogs and wikis, as well as more traditional means such as email and internal web pages. But documents, including proposals, requirements, plans, agreements, and reports, remain the primary currency of business, and document collaboration continues to be a core activity of knowledge workers in their day-to-day work.
