Kodak Info Insight Platform is a new solution platform from Kodak Alaris that employs Artificial Intelligence (AI) to help organisations deal with the challenge of managing a multitude of inputs from different communication types, such as email, traditional mail, social media, text and online forms. Kodak Alaris' Roderick Hughes recently travelled to Australia to outline the capabilities of Info Insight to major enterprise, government and BPO customers in the region. IDM editor Bill Dawes asked Rod to explain the business proposition.