Articles

Victoria’s paper mountain continues to grow ever higher, according to a survey of state government agencies by the Public Records Office of Victoria (PROV).

RACT Insurance, the insurance subsidiary of the Royal Automobile Club Tasmania, has gone live with the SSP Pure Insurance offering and e5 Workflow solution after a 19 months implementation phase.

Our independent consulting studies find that by utilizing electronic content management (ECM) and workflow technologies, an organization can improve document access time, process quality, efficiency and customer service by five percent to 25%, a significant cost/benefit improvement proposition. Yet, if paperless technologies provide such a powerful way to increase efficiency, quality, service and compliance, why are organizations so slow to implement these technologies enterprise-wide? 
I believe the reason for the slow implementation of paperless technologies is the inefficiencies, challenges and risks of using shared network drives for document management and email for workflow is considered acceptable - when it isn’t.

Purchasing and Invoice Processing Software supplier Verian has announced a new deployment in Australia with an implementation at Southern Cross Care (SA & NT) Inc. the largest aged care provider in South Australia and Northern Territory with a turnover of $A140 million, 1,300 aged care beds and 1,000 independent living units.

I am hearing much about Master Data Management (MDM) from all industry sectors.  Not just oil and gas but commercial organisations, software providers, miners etc. On my quest to be able to talk intelligently about it over dinner with my nerdy database friends, I decided to create “MDM for Dummies”. What follows is not for dummies, but for you – the intelligent and worldly reader.

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