Despite society’s move toward a fully digital world, a good deal of business is still transacted on paper. In some estimates, it’s as high as 90 percent, with a great deal of printed paper discarded after just one-time use. That waste comes at a cost, not only for the paper but also for the ink.

Organisations that are not yet using enterprise social are missing out on valuable opportunities to increase productivity and effectiveness as well as improve organisational culture. Enterprise social uses social media and communication technologies, such as chat and mobile tools, to provide a framework for collaborative working.