Over recent years SharePoint has evolved to cover a wide range of enterprise responsibilities including intranets, portals, collaboration, forms processing, business intelligence, business process management and content management. Microsoft critics like to paint SharePoint as a software system where sharing content comes first, and finding and collaborating on that content from a very specific place comes second. 

Organisations today use a wide variety of social media platforms both internally and externally, but whether you are chatting with a client on LinkedIn or involved in a discussion with your boss on Yammer, there are some basic techniques to ensure to get the most out of your social experience. On the internal company network or out on the Web, social is organic and potentially chaotic, but despite potential perils it can have many benefits if managed well.